FAQ’s

General Information FAQ's

Before you sign or commit to anything, we have an extensive “Client Questionnaire” that we ask you to fill out so that we can learn more about your needs, clients and industry. There is absolutely no commitment on your part by completing this questionnaire.  If you are interested in our services, here’s some tips to get the most out of a digital marketing agency!

Not at all! All contracts and services agreements are on a month to month plan. There are no hidden fees for cancelling – ever. We are happy to report that we have never had a client terminate their services or switch to another provider since we’ve started.

We don’t have any pre-priced budgets. We also do not have any monthly minimums or required buy in packages. Our ability to handle all budgets -big, small and in-between sets us apart. Each client’s campaign is evaluated individually based off their goals, needs and ability. You get back what you put in, so if you can’t afford a comfortable monthly marketing budget, we’ll advise you on your options.

SEO & Search Engine Optimization FAQ's

SEO, or Search Engine Optimization is everything done, on-site and off-site, to ensure your website gets found on the Internet and to make sure that the incoming traffic converts to sales & business.

It is now estimated that approximately 80%-90% of customers will check online reviews before making a purchase. Search Engine Optimization gives your company a better chance of being seen by potential customers. According to Forbes, almost 60% of small businesses are now investing in some form of online marketing. So the odds are that your competitors are using SEO.

We strongly advise against starting and stopping Search Engine Optimization. SEO is not a sprint, it is a marathon, and results take time to develop and its through continual efforts that those results keep up. By stopping, you will lose results that someone else, such as your competition, will take advantage of and rise above you, and get in front of your customers.

Depending on your customized marketing plan, it can take 2-3 months to start seeing significant rankings. These timelines can vary depending on your type of business, campaign goals and much more. The marketing professional at Infinity Digital will provide you a true timeline for when you can expect results prior to beginning a campaign.

SEM & Pay Per Click FAQ's

PPC (or Pay-Per-Click) is a model of digital marketing where the advertiser pays a fee every time one of their ads are clicked. PPC is an effective way to bring people to your website and can be very profitable is managed correctly.

Perhaps the most popular PPC system in the world, Adwords allows businesses to create ads that will show on Google’s search engine results and other related properties. Google Adwords is a PPC platform where users bid on keywords and pay each time a user clicks on their ad.

Once we have performed thorough Keyword Research to identify your most profitable keywords we will make daily adjustments to your campaign. These changes include (but are not limited to) adding additional keywords, exclusing negative keywords that won’t convert, refine landing pages, ad schedule and demographic targeting.

Web Design & Development FAQ's

When you are considering building a website for your company we know that you are presented with many different options. There are many web design companies, website builders like Wix and the friend of the family that is good with computers. For some people, the last two options may be a choice but only an experienced web designer can create a product that will attract visitors and convert them into customers.

Yes, yes and yes again! Approximately 60% of traffic on search engines is from mobile devices like phone and tablets. If your website is not mobile friendly, you are turning away many potential customers. The experts at Infinity Digital can create a brand new website that is mobile friendly or convert them into customers.

Before we begin updating your current site or building a brand new one, Infinity needs to perform a detailed evaluation of your current site. We look at items such as page speed, security, mobile friendliness, search engine visibility and more. get a free evaluation today!

Every project is different so there is no set timeline. However, we try to get new sites launched somewhere between one and two months. Your account manager will give you a detailed timeline before we begin any work.

Social Media Marketing FAQ's

We work with many different social media channels! We work with the major social media sites like Facebook, Twitter, Google+, Youtube, Instagram and Pinterest. However, we also work with dozens of smaller social media sites as well as emerging ones.

Yes. Social media has many different applications and can work for every company. Social media gives businesses the ability to connect directly with the customers like no other advertising outlet. Sometimes businesses don’t have the time or skills to effectively manage their social media efforts. The experts at Infinity Digital can handle all of your social media needs.

It is better to let the professional handle it. You and your staff are experts at what you do and we are the experts of digital marketing. The primary benefit of using a digital marketing agency is experience and resources. A digital marketing agency like Infinity has access to knowledge and resources that you may not. Call us for a free evaluation.

Miscellaneous FAQ's

Yes. We are certified Google and Bing Partners! Infinity Digital has been recognized as a leader in Digital Marketing.

Digital Marketing Guide

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Max is awesome, really gave me a lot of information

Charly Wested
Marketing Director, New Look Roofing

Knowledgeable, Responsive and Reasonable!

Elaine Fitt

Max is a great guy to deal with and his fee was less than we expected. Thanks again Max!

Stacy Banin

Knowledgeable, affordable and experts at what they do!

Debbie Goetz

If you want business directed to your website these are the folks that make that happen. They go the extra mile to understand your business, explain to you what you need, and get it done at an affordable rate. They are fun and friendly too!

Alan Moss
Owner, A-1 Scuba Diving And Snorkeling Adventures

A company who listens to your needs and gives you the best solution, even if it doesn’t help Infinity’s bottom line. It is nice to do business with someone you can trust.

Kristine Quinby
Autism Specialist , Potential Inc.

Max is great. He listens to your wants and needs is great at helping you with all your web based solutions. I would highly recommend.

Bill Ferst
Owner, First Place Painting

I have worked with Max and his team now for 3 plus years. When I have an issue or just a silly question he is always just a phone call away. Many times he can take control of my pc and correct any issues. Thank you Max I would recommend you to everyone.

George Shaya
Owner, Sam's Auto Service